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This is the official refund policy page for sex toys in Ibadan from your trusted adult store, Ibadan Sex Toys.
Sex Toys in Ibadan – Refund & Returns Policy
At Ibadan Sex Toys, your satisfaction is our priority. Whether you shop at our Ibadan branch or our Ibadan store, Ibadan Sex Toys, we offer a fair and discreet refund process for all sex toys in Ibadan. Please read the guidelines below to know your rights when requesting a return or refund.
Overview
Our refund policy lasts 30 days from purchase. Beyond this period, refunds or exchanges may no longer be eligible. This applies to all adult toys purchased through our website or Instagram pages @_ibadansextoys and @_Ibadansextoys.
To be eligible for a return, the item must be unused and in its original packaging. For health and hygiene reasons, we cannot accept used or unsealed sex toys, lingerie, or lubricants.
Items exempt from return:
- Opened adult toys or lingerie
- Perishable items
- Hazardous materials
- Gift cards or downloadable products
Refund Process
Once your returned item is received and inspected, we’ll notify you of the approval or rejection of your refund. If approved, a refund will be issued to your original payment method within a few working days.
Missing or Delayed Refunds
Haven’t received your refund yet? First, check your bank account, then contact your card company or bank. If the issue persists, email us at support@ibadansextoys.com.
Sale Items
Only regular-priced items are refundable. Discounted items, flash sales, or clearance stock are final.
Exchanges
We exchange only for defective or damaged items. Contact support@ibadansextoys.com or visit our store in Ibadan for assistance.
Gifts & Bundles
If your item was marked as a gift, you’ll receive a store credit or replacement. Refunds are sent to the original buyer in case the item was gifted.
Return Shipping
Return your item to: {Insert Ibadan Address Here}. You are responsible for your shipping costs. Shipping charges are non-refundable.
We recommend trackable shipping for expensive items. We can’t guarantee receipt of returned goods without tracking.
Support
Need help with a return or exchange? DM us on Instagram @_ibadansextoys or @_Ibadansextoys, or send an email to support@ibadansextoys.com.
